Skip to content
Austin Emergency Center logo
  • About
    • Accreditations
    • Team
    • Locations
    • FAQ
  • Emergency Services
    • Diagnostic Capability
    • Laboratory
    • Pediatric Care
    • Pharmacy
    • Radiology
    • Rooms/Waiting Room
  • Insurance & Billing
    • Billing Process
    • Urgent Care vs AEC
    • Insurance
    • Pay My Bill
    • Billing FAQ
  • Careers
  • Newsletter Signup
  • Blogs
Menu
  • About
    • Accreditations
    • Team
    • Locations
    • FAQ
  • Emergency Services
    • Diagnostic Capability
    • Laboratory
    • Pediatric Care
    • Pharmacy
    • Radiology
    • Rooms/Waiting Room
  • Insurance & Billing
    • Billing Process
    • Urgent Care vs AEC
    • Insurance
    • Pay My Bill
    • Billing FAQ
  • Careers
  • Newsletter Signup
  • Blogs
Check In
Find Nearest Location
  • About
    • Accreditations
    • Team
    • Locations
    • FAQ
  • Emergency Services
    • Diagnostic Capability
    • Laboratory
    • Pediatric Care
    • Pharmacy
    • Radiology
    • Rooms/Waiting Room
  • Insurance & Billing
    • Billing Process
    • Urgent Care vs AEC
    • Insurance
    • Pay My Bill
    • Billing FAQ
  • Careers
  • Newsletter Signup
  • Blogs
Menu
  • About
    • Accreditations
    • Team
    • Locations
    • FAQ
  • Emergency Services
    • Diagnostic Capability
    • Laboratory
    • Pediatric Care
    • Pharmacy
    • Radiology
    • Rooms/Waiting Room
  • Insurance & Billing
    • Billing Process
    • Urgent Care vs AEC
    • Insurance
    • Pay My Bill
    • Billing FAQ
  • Careers
  • Newsletter Signup
  • Blogs
Check In
  • Patient Advocate Team and Our Billing Process
  • Urgent Care vs AEC
  • Insurance
  • Pay My Bill
  • Billing FAQ
  • No Surprises Act
  • Chargemaster
  • Shoppable Services
  • Patient Advocate Team and Our Billing Process
  • Urgent Care vs AEC
  • Insurance
  • Pay My Bill
  • Billing FAQ
  • No Surprises Act
  • Chargemaster
  • Shoppable Services

No More Surprise Billing!

We’ve got good news: the “No Surprises Act” took effect at the beginning of this year! Most unexpected medical charges from out-of-network providers are banned by this legislation, meaning you are now protected from surprise billing. 

The protections will work similarly to those established by the state of Texas, and the new federal rules will apply to all private insurers, including those provided through the Affordable Care Act.

Insurance companies are also required to provide the same coverage regardless of whether you receive medical attention at an in-network or out-of-network facility.

Austin ER Has Never Sent a Surprise Bill!

Austin Emergency Centers implemented a no-surprise-bill policy more than a year ago. Since then, none of our patients have received an unexpected charge from us. 
 
All services provided at our facilities, including specialists and other ancillary services, will appear in the invoice we provide after your visit. Because we directly employ all our doctors, you will never see a big bill from us.
 
Sadly, we cannot control everything the insurance companies do. Some of them have unlawfully tried to charge patients for emergency services.
 
Should you ever receive a surprise bill from your insurance company after visiting one of our centers, please contact the “No Surprises Help Desk” so we can address the issue of your surprise bill together. 
 

No Surprises Help Desk

  • Phone: 1-800-985-3059
  • Web: www.cms.gov/nosurprises/consumers
 
Reach the Texas Department of Insurance Help Line at 800-252-3439.
 
Sitemap
  • Home
  • Emergency Services
  • Insurance Info & Billing
  • About Us / More Info
  • Careers
  • FAQ
  • Home
  • Emergency Services
  • Insurance Info & Billing
  • About Us / More Info
  • Careers
  • FAQ
Follow Us
Facebook Instagram
Our Locations
Anderson Mill

(512) 614-1200
13435 Hwy. 183 N, #311
Austin, TX 78750

Mueller

(512) 322-5104
1801 E 51st St. #H
Austin, TX 78723

Pflugerville

(512) 886-0911
15100 FM1825 
Pflugerville, TX 78660

E. Riverside

(737) 717-4100
2020 E Riverside Dr
Austin, TX 78741

Arboretum

(512) 334-6707
10407 Jollyville Rd
Austin, TX 78759

South Lamar

(512) 774-5780
4015 S. Lamar Blvd.
Austin, TX 78704

Far West - Closed

Copyright © 2013-2023 Austin Emergency Center. All Rights Reserved.
House Bill 2041 Required Notice