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Austin Emergency Center at East Riverside

2020 E. Riverside Dr., Austin, TX 78741

Phone: (737) 717-4100

Austin Emergency Center East Riverside is located on the corner of East Riverside Drive and Tinnin Ford Road, next to The Buzz Mill.

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Austin Emergency Center - Riverside

Quick Check-in Online for ER Care

Use the online check-in and we’ll be waiting for you at the door! You can always just walk-in 24/7, but by checking in online, you can save even more time.

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If this is a life-threatening issue, please call 911 or go to your nearest emergency room. We can’t guarantee a response to your message in a timely fashion according to your emergency condition. We cannot bill Medicaid, Medicare, Tricare, or any other government-sponsored plans.

Insurance 

Austin Emergency Center is a licensed freestanding emergency medical care facility that operates similarly to a hospital-based emergency room. We welcome all private insurance plans. While we may be considered an out-of-network provider, state and federal laws require insurance carriers to pay in-network benefits for emergency medical treatment.

You can use a prudent layperson’s standard to determine if your situation qualifies as an emergency. It’s important to review your insurance policy to understand your co-pays, deductibles, co-insurance, and other financial responsibilities.

We cannot bill Medicare, Medicaid, or Tricare at our facility due to federal regulations. However, we will always provide treatment in life-threatening situations, regardless of the ability to pay.

If you have any questions about insurance or received documents, please contact your insurance company or reach out to our billing team at 1-800-417-0740.

For more information on our insurance policy, click here.

Austin ER Offers No Surprise Billing!

Emergency Services at East Riverside

As a full-service ER, we are here for you!

We’re a certified Emergency Room with all of the major equipment available at a hospital, including an onsite diagnostic lab, CT scanner, X-ray, and ultrasound. Whether your needs are major or minor, we’re here to provide you with excellent care:

  • Heat Stroke & Heat Exhaustion
  • Abdominal Pain
  • Emergency Cardiac Care
  • Vehicle Accident Care
  • Dehydration
  • Head Injuries
  • Flu
  • Pediatric Care
  • Chest Pains
  • Vomiting & Diarrhea
  • OBGYN
  • Broken Bones & Sprains
  • COVID-19
  • Insect Bites
  • Strep, Mono, Flu, & Other Serious Illnesses
  • Respiratory Emergencies
  • Serious Cut & Wound Care
  • Lesions
  • Monkeypox

Austin Emergency Center specializes in providing 24-hour emergency care without the wait. Our state-of-the-art ERs are open now, 24/7, 365 days a year. Austin Emergency Center’s board-certified ER doctors can treat all emergency room or emergency clinic conditions.

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Elevated Medical Care for East Riverside

Austin Emergency Center is located in the vibrant East Riverside area, serving as a cornerstone of the community by providing exceptional emergency medical care. East Riverside is a popular residential area for students, young professionals, and families because of its affordable housing options and convenient location. Its close proximity to The University of Texas at Austin and St. Edward’s University attracts a large student population to the area, creating a dynamic and energetic atmosphere with a strong emphasis on education and intellectual pursuits.

East Riverside is also characterized by its diverse population. It is home to residents from various cultural backgrounds, resulting in a rich tapestry of traditions, cuisines, and celebrations. The area has a vibrant culinary scene, with a wide range of restaurants offering diverse cuisines, including international flavors and food trucks that showcase local delicacies.

Outdoor enthusiasts can take advantage of the nearby Lady Bird Lake, located just north of East Riverside. It offers a picturesque setting for activities like kayaking, paddleboarding, and hiking along the trails that surround the lake. The area also features several parks and green spaces, providing opportunities for picnics, sports, and relaxation.

Austin Emergency Center is committed to excellence and actively participates in community initiatives. The facility contributes to the well-being and safety of the East Riverside area through its dedication to providing exceptional healthcare services.

Austin ER Riverside rooms
Austin ER Riverside Equipment
Austin Riverside reception
Austin ER Riverside waiting area
Austin ER Riverside pediatric room

Reviews

Katherine Serrano
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“Treatment from everyone has been the best. I was very impressed by how well my visit went from the beginning and the care and compassion everyone had shown me. A big thank you to Dr. Chen, Drew, Michelle, Lena, and Nancy! Great team!”
Kendra Brewer
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“I checked into this ER after noticing swelling in both of my legs. The whole process was smooth, efficient, and professional. Dr. Jones and the entire ER team took great care of me and answered all my questions. I would absolutely return here for other emergency concerns!”
Scott Hendler
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“Great care. Saw me promptly—a few minutes wait only. Dr. DeWaal was really attentive and knew what he was doing. Nurse Kayla was excellent. Communicated clearly and explained everything and was absolutely lovely. Taylor and Klay were also wonderfully helpful and pleasant.”
Emma Czaja
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“Dr. Edwards and Nurse Young provided great care when we had to come in unexpectedly during our trip. They were kind, informative, and took time to answer all of our questions, and we were very thankful and appreciate having their thorough and expert care.”
Sam Chason
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“I have unfortunately been to many ERs and doctors’ offices before… this one is by far THE BEST. Everyone is so kind, funny, and full of positive energy. Even the snacks were bomb. Shout out to the dream team Dr. Herald, Nurse Young, Manny, and Lily.” I can't thank you all enough for getting me back to baseline!”
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We're Open 24/7, Every Day

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ELEVATED CARE FOR TEXANS 

Accreditations

Austin Emergency Center is part of the Altus Community Healthcare Network, a system of emergency healthcare providers. We are located throughout Texas to provide ready access to quality medical care from board-certified physicians in state-of-the-art facilities. We’re dedicated to providing elevated care for Texans!

Austin Emergency Center Accredidations

Providing Superior Care to East Riverside

Experienced Medical Professionals

Our board-certified doctors have all received training from top US medical schools and have an average of 20 years of medical experience.

Five-Star Service

Our doctors aim to understand your issues in order to best treat them—that’s why they take the time to ask questions.

Care Around the Clock

We have several locations all over the Austin area—we’re open 24/7, so you and your loved ones will always get the care you need.

Find Other Locations Near Me

All locations are state-of-the-art, hospital-level freestanding emergency rooms, open 24/7.

Anderson Mill

(512) 614-1200

13435 Hwy. 183 N, #311,
Austin, TX 78750

Get Directions
Pflugerville

(512) 886-0911
15100 FM1825,
Pflugerville, TX 78660

Get Directions
Arboretum

(512) 334-6707
10407 Jollyville Rd.,
Austin, TX 78759

Get Directions
South Lamar

(512) 774-5780
4015 S. Lamar Blvd.,
Austin, TX 78704

Get Directions
Mueller

(512) 322-5104
1801 E. 51st St. #H,
Austin, TX 78723

Get Directions
E. Riverside

(737) 717-4100
2020 E. Riverside Dr.,
Austin, TX 78741

Get Directions
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Our Locations
Anderson Mill

(512) 614-1200
13435 Hwy. 183 N, #311
Austin, TX 78750

Mueller

(512) 322-5104
1801 E 51st St. #H
Austin, TX 78723

Pflugerville

(512) 886-0911
15100 FM1825 
Pflugerville, TX 78660

E. Riverside

(737) 717-4100
2020 E Riverside Dr
Austin, TX 78741

Arboretum

(512) 334-6707
10407 Jollyville Rd
Austin, TX 78759

South Lamar

(512) 774-5780
4015 S. Lamar Blvd.
Austin, TX 78704

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