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Austin Emergency Center at The Arboretum

10407 Jollyville Rd, Austin, TX 78759

Phone: (512) 334-6707

Austin Emergency Center Arboretum is located off Jollyville Road, in the same complex as the H-E-B and 24 Hour Fitness.

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Arboretum ER

Quick Check-in Online for ER Care

Use the online check-in and we’ll be waiting for you at the door! You can always just walk-in 24/7, but by checking in online, you can save even more time.

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If this is a life-threatening issue, please call 911 or go to your nearest emergency room. We can’t guarantee a response to your message in a timely fashion according to your emergency condition. We cannot bill Medicaid, Medicare, Tricare, or any other government-sponsored plans.

Austin ER in Arboretum is Now Assisting Far West Patients!

Insurance 

Austin Emergency Center is a licensed freestanding emergency medical care facility that operates similarly to a hospital-based emergency room. We welcome all private insurance plans. While we may be considered an out-of-network provider, state and federal laws require insurance carriers to pay in-network benefits for emergency medical treatment.

You can use a prudent layperson’s standard to determine if your situation qualifies as an emergency. It’s important to review your insurance policy to understand your co-pays, deductibles, co-insurance, and other financial responsibilities.

We cannot bill Medicare, Medicaid, and Tricare at our facility due to federal regulations. However, we will always provide treatment in life-threatening situations, regardless of the ability to pay.

If you have any questions about insurance or received documents, please contact your insurance company or reach out to our billing team at 1-800-417-0740.

For more information on our insurance policy, click here.

Austin ER Offers No Surprise Billing!

Emergency Services at The Arboretum

As a full-service ER, we are here for you!

We’re a certified Emergency Room with all of the major equipment available at a hospital, including an onsite diagnostic lab, CT scanner, X-ray, and ultrasound. Major or minor, we’re here to provide you with excellent care:

  • Heat Stroke & Heat Exhaustion
  • Abdominal Pain
  • Emergency Cardiac Care
  • Vehicle Accident Care
  • Dehydration
  • Head Injuries
  • Flu
  • Pediatric Care
  • Chest Pains
  • Vomiting & Diarrhea
  • OBGYN
  • Broken Bones & Sprains
  • COVID-19
  • Insect Bites
  • Strep, Mono, Flu, & Other Serious Illnesses
  • Respiratory Emergencies
  • Serious Cut & Wound Care
  • Lesions
  • Monkeypox

Austin Emergency Center specializes in providing 24-hour emergency care without the wait. Our state-of-the-art ERs are open now, 24/7, 365 days a year. Austin Emergency Center’s board-certified ER doctors can treat all emergency room or emergency clinic conditions. 

We are dedicated to making your emergency care accessible and are happy to announce that Austin ER Arboretum is now helping Austin ER Far West patients!

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Arboretum’s Most Trusted Medical Professionals

Austin Emergency Center is located in the vibrant Arboretum area, serving as a cornerstone of the community by providing exceptional emergency medical care. The Arboretum is a thriving neighborhood in Austin, Texas, known for its mix of residential communities, commercial spaces, shopping centers, and recreational areas. It offers a peaceful environment with scenic landscapes and tree-lined streets.

The Arboretum caters to a diverse population, including families, young professionals, and retirees. It features a range of housing options, from apartments to single-family homes, accommodating various lifestyles. The neighborhood is also home to thriving businesses and corporate offices, contributing to its dynamic atmosphere.

In addition to its residential and commercial aspects, the Arboretum boasts premier shopping destinations featuring upscale boutiques, renowned brands, and specialty stores. It offers an array of dining options, from cozy cafes to elegant restaurants serving diverse cuisines.

Outdoor enthusiasts can enjoy the Arboretum’s parks, trails, and green spaces for relaxation, exercise, and communing with nature. The neighborhood hosts community events, festivals, art exhibits, and farmers markets throughout the year, fostering a sense of togetherness and enhancing community spirit.

Within this vibrant setting, Austin Emergency Center stands as a trusted healthcare provider. It offers around-the-clock emergency medical services, ensuring timely and high-quality care for individuals in critical situations. By being located in the heart of the Arboretum, the facility provides convenient access to emergency medical care for the community.

Austin Emergency Center is committed to excellence and actively participates in community initiatives. The facility contributes to the well-being and safety of the Arboretum area through its dedication to providing exceptional healthcare services.

Austin Emergency Center’s location in the Arboretum area makes it an integral part of the community. The Arboretum offers a mix of residential, commercial, and recreational amenities catering to a diverse population. Austin Emergency Center provides essential emergency medical care, ensuring that individuals have access to top-notch healthcare services in critical situations. Through its commitment to excellence and active involvement in community initiatives, Austin Emergency Center plays a crucial role in serving the healthcare needs of the Arboretum area and its residents.

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Pediatric room Arboretum
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Medical room Arboretum

Reviews

Jessica Salazar
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“I brought my friend to the ER today for a severe cut that needed stitches. I was expecting to wait with her for hours to be seen, but was happy when she was called back within minutes! The staff was kind and offered me a drink and snack while I waited. Happy we have a 24-hour ER near the domain and will recommend it to my friends.”
Allison Alvarado
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"What a phenomenal group of professionals. Amazing bedside manner. Super caring. I highly recommend it. Dr. Ely is one of the sweetest people I have ever had take care of me. Alyssa, my nurse, was kind, prompt, and caring to my needs. Lisa and JG were both very helpful as well.”
Jack James
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“Honestly, the staff was so personable and kind. The staff was knowledgeable and courteous as well! Specifically, my nurse Lindsey was a wonderful caretaker, and the provider Dr. Kathuria was a very patient, understanding guy. One doesn't hope to be at the ER at 2 am, but if you do find yourself in need, I would suggest this location.”
Katie James
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“I’ve been to this E.R. twice in the past month for different reasons. They get you back within minutes! They are organized, compassionate, and competent, and I leave feeling well taken care of. What a relief that I don’t need to go to a huge E.R. and wait for hours to be seen. I also am leery of Urgent Cares because often there is no physician on staff, and they don’t have the imaging capability of an E.R. This place is so great thank you all for the wonderful care!”
Stephanie Gatica
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“My husband became violently sick Christmas Eve, we live super close to the hospital in North Austin, and we pass it to go to Austin Emergency Center. They saw him immediately, Austin and Blake checked him in quickly the staff was amazing!! Our nurses, Shannon and Carlos, were completely professional and compassionate. The Radiology Tech, Linda, was informative and helped him through the discomfort. Our provider Gill thank you for helping my husband feel better. For being Christmas Eve, the staff was upbeat and did everything to make him comfortable.”
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ELEVATED CARE FOR TEXANS 

Accreditations

Austin Emergency Center is part of the Altus Community Healthcare Network, a system of emergency healthcare providers. We are located throughout Texas to provide ready access to quality medical care from board-certified physicians in state-of-the-art facilities. We’re dedicated to providing elevated care for Texans!

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Texas Health logo

Providing Superior Care to The Arboretum Area

Experienced Medical Professionals

Our board-certified doctors have all received training from top US medical schools and have an average of 20 years of medical experience.

Five-Star Service

Our doctors aim to understand your issues in order to best treat them—that’s why they take the time to ask questions.

Care Around the Clock

We have several locations all over the Austin area—we’re open 24/7, so you and your loved ones will always get the care you need.

Find Other Locations Near Me

All locations are state-of-the-art, hospital-level freestanding emergency rooms, open 24/7.

Anderson Mill

(512) 614-1200

13435 Hwy. 183 N, #311
Austin, TX 78750

Get Directions
Pflugerville

(512) 886-0911
15100 FM1825
Pflugerville, TX 78660

Get Directions
Arboretum

(512) 334-6707
10407 Jollyville Rd
Austin, TX 78759

Get Directions
South Lamar

(512) 774-5780
4015 S. Lamar Blvd.
Austin, TX 78704

Get Directions
Mueller

(512) 322-5104
1801 E 51st St. #H
Austin, TX 78723

Get Directions
E. Riverside

(737) 717-4100
2020 E Riverside Dr
Austin, TX 78741

Get Directions
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Our Locations
Anderson Mill

(512) 614-1200
13435 Hwy. 183 N, #311
Austin, TX 78750

Mueller

(512) 322-5104
1801 E 51st St. #H
Austin, TX 78723

Pflugerville

(512) 886-0911
15100 FM1825 
Pflugerville, TX 78660

E. Riverside

(737) 717-4100
2020 E Riverside Dr
Austin, TX 78741

Arboretum

(512) 334-6707
10407 Jollyville Rd
Austin, TX 78759

South Lamar

(512) 774-5780
4015 S. Lamar Blvd.
Austin, TX 78704

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