Austin Emergency Center at The Arboretum
10407 Jollyville Rd, Austin, TX 78759
Phone: (512) 334-6707
Austin Emergency Center Arboretum is located off Jollyville Road, in the same complex as the H-E-B and 24 Hour Fitness.
Quick Check-in Online for ER Care
Use the online check-in and we’ll be waiting for you at the door! You can always just walk-in 24/7, but by checking in online, you can save even more time.
If this is a life-threatening issue, please call 911 or go to your nearest emergency room. We can’t guarantee a response to your message in a timely fashion according to your emergency condition. We cannot bill Medicaid, Medicare, Tricare, or any other government-sponsored plans.
Austin ER in Arboretum is Now Assisting Far West Patients!
Insurance
Austin Emergency Center is a licensed freestanding emergency medical care facility that operates similarly to a hospital-based emergency room. We welcome all private insurance plans. While we may be considered an out-of-network provider, state and federal laws require insurance carriers to pay in-network benefits for emergency medical treatment.
You can use a prudent layperson’s standard to determine if your situation qualifies as an emergency. It’s important to review your insurance policy to understand your co-pays, deductibles, co-insurance, and other financial responsibilities.
We cannot bill Medicare, Medicaid, and Tricare at our facility due to federal regulations. However, we will always provide treatment in life-threatening situations, regardless of the ability to pay.
If you have any questions about insurance or received documents, please contact your insurance company or reach out to our billing team at 1-800-417-0740.
For more information on our insurance policy, click here.
Austin ER Offers No Surprise Billing!
Emergency Services at The Arboretum
As a full-service ER, we are here for you!
We’re a certified Emergency Room with all of the major equipment available at a hospital, including an onsite diagnostic lab, CT scanner, X-ray, and ultrasound. Major or minor, we’re here to provide you with excellent care:
- Heat Stroke & Heat Exhaustion
- Abdominal Pain
- Emergency Cardiac Care
- Vehicle Accident Care
- Dehydration
- Head Injuries
- Flu
- Pediatric Care
- Chest Pains
- Vomiting & Diarrhea
- OBGYN
- Broken Bones & Sprains
- COVID-19
- Insect Bites
- Strep, Mono, Flu, & Other Serious Illnesses
- Respiratory Emergencies
- Serious Cut & Wound Care
- Lesions
- Monkeypox
Austin Emergency Center specializes in providing 24-hour emergency care without the wait. Our state-of-the-art ERs are open now, 24/7, 365 days a year. Austin Emergency Center’s board-certified ER doctors can treat all emergency room or emergency clinic conditions.
We are dedicated to making your emergency care accessible and are happy to announce that Austin ER Arboretum is now helping Austin ER Far West patients!
Arboretum’s Most Trusted Medical Professionals
Austin Emergency Center is located in the vibrant Arboretum area, serving as a cornerstone of the community by providing exceptional emergency medical care. The Arboretum is a thriving neighborhood in Austin, Texas, known for its mix of residential communities, commercial spaces, shopping centers, and recreational areas. It offers a peaceful environment with scenic landscapes and tree-lined streets.
The Arboretum caters to a diverse population, including families, young professionals, and retirees. It features a range of housing options, from apartments to single-family homes, accommodating various lifestyles. The neighborhood is also home to thriving businesses and corporate offices, contributing to its dynamic atmosphere.
In addition to its residential and commercial aspects, the Arboretum boasts premier shopping destinations featuring upscale boutiques, renowned brands, and specialty stores. It offers an array of dining options, from cozy cafes to elegant restaurants serving diverse cuisines.
Outdoor enthusiasts can enjoy the Arboretum’s parks, trails, and green spaces for relaxation, exercise, and communing with nature. The neighborhood hosts community events, festivals, art exhibits, and farmers markets throughout the year, fostering a sense of togetherness and enhancing community spirit.
Within this vibrant setting, Austin Emergency Center stands as a trusted healthcare provider. It offers around-the-clock emergency medical services, ensuring timely and high-quality care for individuals in critical situations. By being located in the heart of the Arboretum, the facility provides convenient access to emergency medical care for the community.
Austin Emergency Center is committed to excellence and actively participates in community initiatives. The facility contributes to the well-being and safety of the Arboretum area through its dedication to providing exceptional healthcare services.
Austin Emergency Center’s location in the Arboretum area makes it an integral part of the community. The Arboretum offers a mix of residential, commercial, and recreational amenities catering to a diverse population. Austin Emergency Center provides essential emergency medical care, ensuring that individuals have access to top-notch healthcare services in critical situations. Through its commitment to excellence and active involvement in community initiatives, Austin Emergency Center plays a crucial role in serving the healthcare needs of the Arboretum area and its residents.
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ELEVATED CARE FOR TEXANS
Accreditations
Austin Emergency Center is part of the Altus Community Healthcare Network, a system of emergency healthcare providers. We are located throughout Texas to provide ready access to quality medical care from board-certified physicians in state-of-the-art facilities. We’re dedicated to providing elevated care for Texans!
Providing Superior Care to The Arboretum Area
Experienced Medical Professionals
Our board-certified doctors have all received training from top US medical schools and have an average of 20 years of medical experience.
Five-Star Service
Our doctors aim to understand your issues in order to best treat them—that’s why they take the time to ask questions.
Care Around the Clock
We have several locations all over the Austin area—we’re open 24/7, so you and your loved ones will always get the care you need.
Find Other Locations Near Me
All locations are state-of-the-art, hospital-level freestanding emergency rooms, open 24/7.