Austin Emergency Center – Arboretum
Part of the Altus Healthcare Network
Austin Emergency Center stands as a trusted healthcare provider for the community of Arboretum, located off Jollyville Road, in the same complex as the H-E-B and 24 Hour Fitness. We offer around-the-clock emergency medical services, ensuring timely and high-quality care for individuals in critical situations.
From minor injuries to life-threatening conditions, Austin Emergency Center – Arboretum is fully equipped to handle a wide range of emergencies. With our advanced medical technology, highly trained staff, and a patient-centric approach to emergency room care, we strive to serve our community as a trusted and dependable choice for urgent medical care.
Services
Emergency Care
- Abdominal Pains
- Acute Headaches
- Flu Symptoms and Complications
- Sprains, Strains and Fractures
- Head, Back and Neck Injuries
- Chest Pain
- COVID-19
- Respiratory Conditions
- Stroke and Cardiovascular
- And More >
On-site Imaging and Labs
- X-Rays
- Ultrasounds
- CT Scans
- Full-Service Diagnosis Labs
- Learn More >
If this is a life-threatening issue, please call 911 or go to your nearest emergency room. We can’t guarantee a response to your message in a timely fashion according to your emergency condition. We cannot bill Medicaid, Medicare, Tricare, or any other government-sponsored plans.
insurance
No Surprise Medical Bills
We welcome all private insurance plans. While we may be considered an out-of-network provider, state and federal laws require insurance carriers to pay in-network benefits for emergency medical treatment.
You can use a prudent layperson’s standard to determine if your situation qualifies as an emergency. It’s important to review your insurance policy to understand your co-pays, deductibles, co-insurance, and other financial responsibilities.
We cannot bill Medicare, Medicaid, or Tricare at our facility due to federal regulations. Although we do not participate nor are connected with any in-network payor, under the protection of the Federal and State laws, you are guaranteed coverage in a true emergency.
billing
Pay Your Bill Online
Austin Emergency Centers is pleased to offer you the convenience of online bill pay.
Patient Reviews
This is the 2nd time I come in and I can’t be more grateful for the staff. I have always been welcomed with a smile. Nurse Emily, Dr. Ely and Radiology Tech Sang were all excellent to me today. I would definitely trust them again with my health. Hats off to this team! Going home with peace of mind.
Jay S.
Austin Emergency Center – Arboretum