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Jody Hardy, BS, MT(ASCP)

Director of Physician and Patient Relations, Austin Emergency Centers

Jody Hardy has over 25 years of experience in operations and consulting for healthcare facilities in San Antonio, Houston, Austin and the Dallas area. She has worked as a consultant helping companies increase productivity and efficiency as well as helping with marketing and staff training.

After graduating from the University of Louisiana Monroe with a Bachelor’s degree in Clinical Laboratory Science, Ms. Hardy acquired her ASCP while working at Parkland Hospital as supervisor of the blood bank. After three years of graduate studies, she embarked on an impressive career in the management of medical and dental enterprises.

Ms. Hardy is currently enjoying her role with Austin Emergency Center as their Director of Physician and Patient Relations. This responsibility allows her to oversee credentialing of physicians, establish and maintain sound relationships with patients and assist the billing department with collections. She also is responsible for the Admissions Department.